The Hurtt Family Health Clinic is looking for full-time Medical Assistants to provide high-quality patient care by working alongside providers and other support staff to help facilitate the delivery of quality clinical care and a positive patient experience. The Medical Assistant will work as part of the primary care team to provide high quality, efficient and service oriented patient care while demonstrating the health center’s core values.
The medical assistant works alongside physicians, mid-level providers, behavioral health professionals, registered nurses and other support staff support to delivery direct patient care services. The medical assistant is responsible for executing standing orders as well as anticipating the needs of the care team in order to help facilitate the delivery of quality clinical care and a positive patient experience. The medical assistant is responsible for actively participating in the health center’s quality and continuous improvement activities.
Job Duties (include but not limited to):
Direct Patient Care
- Determines reason for patient’s visit by reviewing patient’s medical record and/or questioning patient regarding medical complaint.
- Documents patient’s symptoms and observations in the electronic medical record.
- Accurately reviews and updates patient’s social history and medication lists in the electronic health record.
- Performs patient care functions in accordance with stand orders and as directed by clinic physicians, mid-level providers or nurses. Activities include but are not limited to: taking vital signs, applying/removing dressings; reporting adverse reactions or changes in patient’s condition to appropriate personnel; explaining health education and referral information to patient as directed.
- Accurately and efficiently performs routine medical assistant duties such as: administration of immunizations, TB testing, venipuncture, audiometer examination, visual acuity, ear lavage, ECG, respiratory treatments, and other routine medical functions as directed by the provider and according to established procedures.
- Collects specimens from patients such as urine, stool, or blood, and prepares specimen for laboratory pick-up for analysis as directed; performs routine laboratory tests such as urine dipstick, pregnancy test, and hemoglobin or blood sugar finger stick.
- Assists medical personnel with minor surgical procedures and/or diagnostic examinations; provides support to patients and other assistance as directed or required; completes necessary arrangements or organizes treatment rooms prior to surgical and/or examination procedures; obtains patient consent prior to surgical procedure.
- Facilitates the check-out process, including: providing the patient with their clinical summary, scheduling follow up or next day appointments and exiting the patient from the health center or to the laboratory check-in.
Back Office Duties
- Ensures that each exam room is properly cleaned, equipped and supplied.
- Monitors inventory of medical supplies and orders needed provisions following standard health center inventory control processes.
- Maintains agreed standard of cleanliness and organization in assigned work areas.
- Properly removes soiled paper goods and disposable medical supplies.
- According to established protocols, properly cleans previously used instruments, prepares for sterilization and autoclave.
- Provides positive, supportive and caring behavior in all communications with patients, visitors, health center staff and community members.
- Adheres to the policies, procedures, and standards of Hurtt Family Health Clinic.
- Acts as Spanish-English interpreter between provider and client when needed. Interprets accurately and at a level appropriate for the client.
- Following standard protocols, manages assigned provider’s message queues.
- Ensures all patient logs, immunization records, consents and other forms are complete.
- Responsible for accurately preparing patient records for upcoming visits, including obtaining needed medical records, reviewing standing orders and accessing for clinical measures.
- Ensures that all documentation is available for pre-operation and hospital follow-up appointments.
- Relays messages to medical personnel; returns calls to patients as directed; answers questions and instructs patients in self-care as directed. As directed, follows up with patients who are a no-show for their appointment.
- Cross trains in other clinic areas and fills in as requested in the front office, medical records, case management and laboratory.
These duties are not exclusive and with consideration of the job requirements and employee skills, this job description can be added to or taken away from at the discretion of the employee’s immediate supervisor.
Minimum Qualification Requirements:
- High School Diploma or education certificate to make an equivalency.
- Medical Assistant Certificate current and in good standing.
- CPR/BLS Certification active.
- 6 months to 1 year of related work experience/training in a healthcare setting. Community Clinic is strongly preferred but not required.
- Bi-lingual in Spanish (verbal and written)
- Strong knowledge and understanding of Insurance in both Private and State/County programs such as Medi-Cal, CalOptima, CHDP, CDP, and F-Pact is preferred.
- Experience working in an electronic health records (EHR). ECW EHR is preferred.
- Ability to work in a fast-paced environment, ability to multi-task and demonstrate a “detail-approach” to administration and organization.
- Excellent written, verbal and interpersonal communication skills.
- Experienced data entry with proficiency with Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint, Internet Explorer) with basic typing ability of 40 wpm.
- The ability to recognize and maintain confidentiality of information as appropriate.
- The ability to receive instruction and perform instruction accordingly.
- Regular timely attendance.
- A pleasant personality to people you are speaking to on the telephone, visitors, and coworkers while treating everyone with dignity, respect, compassion and integrity at all times.
The Hurtt Family Health Clinic is a local community health clinic organization that provides medical, dental, vision, chiropractic, and behavioral health services to low-income patients in Orange County, California. Our organization has four clinics within Orange County located in Tustin, Santa Ana, and Anaheim.
Please contact Human Resources at email@example.com or 714-247-4375 with any questions regarding the application process.